With Cubender, you can publish your website online in one of two ways:
- Using a free Cubender URL where the address will be www.cubender.com/username
- Using your own personal Domain for which you must have registered with an authorized registrar
Setting up your Domain
All accounts, including Free Trials, come with a free Cubender URL set up automatically. Once you hit ‘Publish’, your website should go online immediately.
To use your own personal Domain, you will need to be subscribed to our Earth package (or greater).
- Then, in the Site Map view, click the Settings icon located in the bottom left-hand corner. Click Edit Details > Add Domain.
- Enter your domain name when prompted, and you’ll see the instructions to change your Name Servers over to point to Cubender. In order to do this, you will need to go through your Domain Registrar, and it’s usually a very quick and simple process.
- Usually the propagation delay is pretty quick. In most circumstances you should receive an email within about 20 minutes telling you that your domain has been properly set up. Log back into the Cubender Site Map, click the Website Settings > Publish. Your website should go online right away. If you do not see your page, see the Troubleshooting section lower down in this tutorial.
- IMPORTANT: If you have email associated with the domain, the service will be temporarily disrupted until you enter your Mail Forwarding Records into your Cubender DNS. See the tutorial Setting Up your Email with Cubender for more information.
- Troubleshooting Website Publishing Issues
- Q: I have Published my website, but I do not see it online. What do I do?
- A: The first thing to check for is to make sure that your browser isn’t storing an old copy of the webpage. Browsers sometimes do this so as to avoid having to re-load the page each time. Normally websites don’t change that often, so it’s usually not an issue for browser users, however if you’re publishing webpages, this can be the culprit.
Clear your Browser Cache as a first step.
Next, try refreshing the browser URL a few times and see if the page comes up.
If you are still getting a Cubender Parking Page, an Apache Test page, or a blank page, check the following:
- Verify that you added your domain name correctly into Cubender. SiteMap > Settings > Add Domain > and be sure your domain name is correct. If it’s incorrect, you need to change it and wait for the Cubender email confirming the process is complete.
- Be sure that you have at least one page located in the Root Folder. When you log in to the Site Map, click the folder in the upper portion of the screen that has a lock on it. If you see at least one page appear in the bottom portion of the screen, you are alright. If you see no pages in there, you need to drag and drop your page (probably located in another folder) into the Root Folder. Re-publish (don’t forget to clear cache/refresh the page when checking!).
- Your home page should have the filename ‘index.html’ (without the quotations). This allows it to be the default home page for anyone who types in just your website domain name. Subsequent pages should be given relevant filenames as these names will be appearing as part of the URL in the browser window. You can change the filename in the SiteMap > click the page once so that you see an arrow on the top left corner of the page > Edit Details. Here you can change the filename of your home page to index.html. Be sure no other pages have this filename. Re-publish (don’t forget to clear cache/refresh the page when checking!).
- If your page still is not online, please contact email@example.com for further assistance.
- Q: I don’t want to point my Name Servers to Cubender because of the way my email / other is set up. Can I use an A Record to point to Cubender’s IP instead?
- A: We do not recommend setting up the account this way, as in the (rare) event that Cubender needs to change our IP and you do not update the A record, your website runs the risk of going offline. We use Name Servers instead of the IP because the Name Servers do not change in the event that the IP changes. In the event that we do change our IP we make every effort possible to inform our customers as best we can, but we do not know who is redirecting in this manner. If you choose to set up your site using this method, we cannot be held responsible in the event that the site goes offline for this reason as we do not recommend it.